Privacy Policy of Doc4care


Doc4care (hereinafter referred as “We”, “Us”, “Our”) takes every possible step to protect your data and will never pass or sell your email address or any other information whatsoever without your permission.

Scope of Privacy Notice

This privacy notice applies to anyone who interacts with us about our products and services (‘you’, ‘your’), in any way (for example, by email, through our website, by phone, through our app). We will give you further privacy information if necessary for specific contact methods or in relation to specific products or services. This privacy notice applies to you if you ask us about, buy or use our products and services. It describes how we handle your information, regardless of the way you contact us (for example, by email, through our website, by phone, and so on). We will provide you with further information or notices if necessary, depending on the way we interact with each other. If you have any questions about this, please contact us atdataprotection@doc4care.uk.


Collection of Personal Information

We collect personal information from you and from third parties (anyone acting on your behalf, for example, brokers, health-care providers and so on). Please see below for more information.

Where you provide us with information about other people, you must make sure that they have seen a copy of this privacy notice and are comfortable with you giving us their information.

We collect personal information from you:

  • through your contact with us, including by phone (we may record or monitor phone calls to make sure we are keeping to legal rules, codes of practice and internal policies, and for quality assurance purposes), by email, through our websites, by filling in application or other forms or through social media.

We also collect information from other people and organisations.

For all our users, we may collect information from:

  • your parent or guardian, if you are under 18 years old;
  • a family member, or someone else acting on your behalf;
  • doctors, other clinicians and health-care professionals, hospitals, clinics and other health-care providers;
  • fraud-detection and credit-reference agencies; and
  • sources which are available to the public, such as the edited electoral register or social media.

Information Collected by Us

Doc4care may store, collect and use the following information:

  • Information that you provide for the purpose of registering with us
  • Information about your use and visit of the site
  • Information you provide for subscribing email notifications
  • Any other information that you send to us

Use of your personal information

The personal data will not be passed to a third party without your permission. You will be asked whether you want to share your personal data with third parties or not. You can always refuse to do it.

While giving your personal data, you are giving Doc4care consent to collect and use it as per the privacy policy. Doc4care may contact you via email or sms to let you know about its services.

Doc4care uses your personal data to:

  • Administer the site
  • Improve browser experience
  • Let you know about services that you might be interested in
  • Inform you about changes in the website and its services
  • Monitor the usage of the site
  • Understand member needs

Doc4care protects the confidentiality of the information of its members through a robust system of password protection and data storage solution. Members should refrain from sending any patient identifiable data.


Marketing and Preferences

We may use your personal information to send you marketing by post, by phone, through social media, by email and by text.

We can only use your personal information to send you marketing material if we have your permission or a legitimate interest as described above.

If you don’t want to receive emails from us, you can click on the ‘unsubscribe’ link that appears in all emails we send. If you don’t want to receive texts from us you can tell us by contacting us at any time. Otherwise, you can always contact ushere to update your contact preferences.

You have the right to object to direct marketing and profiling (the automated processing of your information to help us evaluate certain things about you, for example, your personal preferences and your interests) relating to direct marketing. Please see the section about your rights for more details.


Security & Registration

Doc4care will undertake all organizational and technical precautions to prevent misuse, loss or alteration of your personal information. However, Doc4care doesn't guarantee the security of data sent over the internet. We take personal information very seriously and ensure its complete protection. We publish personal information only with your consent. When you send any personal information, it is acted upon as per the guidelines of Data Protection Act 1998. When you send any personal information, it's deemed that you have accepted the terms and conditions and privacy policy of Doc4care.

Members registering with Doc4care need to verify their identity. The site also collects details about your expertise, speciality, seniority, etc. that help patients better understand you.

Transferring information outside the European Economic Area (EEA)

We use global information systems. As a result, we transfer your personal information to countries outside the EEA (the EU member states plus Norway, Liechtenstein and Iceland) for the purposes set out in this privacy notice. Not all countries outside the EEA have data- protection laws that are similar to those in the EEA and if so, the European Commission may not consider those countries as providing an adequate level of data protection.

We take steps to make sure that, when we transfer your personal information to another country, appropriate protection is in place, in line with data-protection laws. For more information about this protection, please contact us atdataprotection@doc4care.uk.

How long we keep your personal information

We keep your personal information in line with set periods calculated using the following criteria.

  • How long you have been a user with us, the types of relationship you have with us, and when you will stop being our user.
  • How long it is reasonable to keep records to show we have met the obligations we have to you and by law.
  • Any periods for keeping information which are set by law or recommended by regulators, professional bodies or associations.
  • Any relevant proceedings that apply.

If you would like more information about how long we will keep your information for, please contact us atdataprotection@doc4care.uk.


Cookie Policy

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Google Analytics, Remarketing and other Google Features

DOC4CARE uses Remarketing with Google Analytics to advertise online. Third-party vendors, including Google, show ads by DOC4CARE on sites across the Internet.

DOC4CARE and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Double-click cookie) together to inform, optimize, and serve ads based on your past visits to DOC4CARE website. Users may opt out of Google's use of cookies by visiting theGoogle advertising opt-out page.

Doc4care may update this privacy policy from time to time. You must check this page regularly to know about any changes in the privacy policy.